Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive an email notification when your order has shipped.
During high-volume periods, processing times may be slightly delayed. If there is a significant delay, we will contact you directly.
Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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Express Shipping: 1–2 business days
Delivery times are estimates and may vary due to carrier delays.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number.
Tracking information may take up to 24–48 hours to update.
International Shipping
We offer international shipping to select countries.
Shipping rates and delivery times vary by destination.
Customs, duties, and taxes are the responsibility of the customer.
We are not responsible for delays caused by customs.
Lost, Delayed, or Damaged Packages
We are not responsible for packages delayed by carriers or marked as “delivered” but not received.
If your package arrives damaged, contact us within 48 hours with photos of the item and packaging so we can assist.
Wrong or Incomplete Address
Please ensure your shipping address is correct.
Orders shipped to an incorrect address provided by the customer cannot be refunded.
Returns & Exchanges
For information on returns, please see our Return Policy.